250.869.7031 booking@elitemile.com

COVID-19

Enhanced Safety Procedures

As we resume our service in the time of COVID-19, we want you to know that we are 100% committed to creating a safe travel environment for you and your family.

Here is what we are doing:

  1. Anyone who has had any symptoms of COVID-19 in the last 14 days is asked to rebook their service and self-isolate at home
  2. Anyone who has arrived from outside of Canada or has been in contact with a confirmed case of COVID-19 is asked to rebook for a later date and self-isolate at home for 14 days
  3. Drivers are able to refuse guests where there is reasonable concern for the safety of the driver and/or other guests
  4. All drivers who show symptoms of COVID-19 or any cold or flu-like symptoms are asked to stay home and let management know of their status
  5. Vehicles are sanitized between each shuttle run/wine tour and end of shift
  6. All people aboard the shuttle are to maintain a 2 meter distance when possible, if not we recommend masks be worn
  7. Guests are to sanitize their hands each time before they enter the van
  8. The credit card machine will be sanitized between each use
  9. Van doors are only to be opened/closed by the driver to avoid too much surface contact
  10. Only the driver will have access to leaflets, rack cards and business cards. They will only be distributed as needed.
  11. Maximum 3 guests in the 6 passenger vehicles
  12. Maximum 6 people in the 11 passenger vehicles (exceptions can be made for groups from the same household)
  13. Guests are to load and unload their own luggage/golf clubs/wine cases
  14. No outside food or beverage is permitted in the vehicles
  15. Guests are to remove their own garbage out of the vehicles at the end of the transfer/tour

 

Thank you for working with us to ensure we are operating in a safe and clean environment. We appreciate your cooperation and support.